Final Thoughts on Reg

Sahadev did not have children so Reg is his “baby”. Inevitably (and understandably) a certain “parental” attachment developed. This attachment manifests in these ways:

Parents “worry” about their children even after they have become adults.
Parents are glad when their children no longer call for cash.
Parents are concerned about who their children choose for mates.
Sahadev looks forward to the day when he is no longer “on call” and can say “There. Job well done” .
Moving from ‘tailor-made’ custom software (Reg) to commercialized software (RG) (used by 300+ clients) is analogous to having one’s parents move out of their comfortable home where they have lived for 35+ years into an assisted living senior facility which is more like a hotel than a home. It is also much more expensive.
At one point Rajendra said, “It takes years to get it right. ”
On September 9th, Rashmi said, “I know we will lose a lot of function we are used to when we switch to Retreat Guru. It will be sad, the end of a long successful era.”

After the transition to RG is complete MMC will be very glad to have the security of using mission-critical software supported by a deep robust team rather than ‘bespoke’ software supported by just one vulnerable individual.